Privacy Policy

Last updated: October 2026

This policy explains what Substancepolicy Remodeling ("we", "us") does with your information. It applies when you visit substancepolicy.property, phone the number shown on this site, or send in a form. It is a general template. It is not legal advice.

What We Gather

Some of it comes from you. When you phone or fill out a form, you may give us your name, phone number, email address, location, and a short description of your remodeling project.

Some of it is collected automatically as you browse. That can include your IP address, your browser and device type, the pages you open, and the date and time of your visit.

Calls to the number on this site may be tracked. Some may be recorded. We do this for quality checks and billing.

Why We Use It

We use your information to:

• Match you with an independent remodeling provider in your area
• Pass your request to that provider so they can reach out
• Reply to your questions and messages
• See how people use this site and our phone lines
• Make the site and the service better
• Follow the law and stop fraud or misuse

Who Gets It

Substancepolicy Remodeling is a referral service. When you ask for help, we send your contact details and project notes to one or more independent providers or marketing partners. They use that to contact you about your request. These are separate businesses. Each has its own privacy practices.

We may also share data with companies that help run this site and our phone systems. Think hosting, analytics, and call tracking. We may also share data when the law requires it, or to protect our rights.

We do not sell your personal information for money. Still, some laws count sharing with marketing partners as a "sale" or a "share." Where those laws apply to you, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools. They help us see how visitors use the pages. You can control cookies in your browser settings. If you turn them off, parts of the site may act differently.

Your Choices

Depending on where you live, you may be able to see your personal information, fix it, or delete it. You may also be able to opt out of certain sharing.

To make a request, email contact@substancepolicy.property. We may ask you to confirm who you are first. Then we can act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. But no way of sending or storing data is fully safe. We keep your information only as long as we need it for the reasons above, or as long as the law says we must.

Children

This site is not for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

We may change this policy from time to time. The date at the top shows the latest update.

Contact

Questions about this policy? Email contact@substancepolicy.property.